Spa Consulting

The concept of spa, at its core, is about health and wellbeing. These terms are all so broad that they can mean almost anything, which leaves open a world of possibilities. The key is quality and authenticity. Offer and promise only what you can deliver well. 

Our role is to help you define what that is for you and support you with the tools and expertise to realize your vision. We do not view any two projects as interchangeable, each is unique. As spa consultants, the first part of our job is to listen and learn your vision and what you wish to achieve. We then tap into our wealth of inspiration derived from spa and wellness facilities and traditions from around the world, along with our experience operating, consulting and training spas to create a customized plan to help you reach those goals. 

We can undertake specific projects like a new menu design, source new retail or back bar product options, train the team to a new modality, customize treatment protocols or implement new software. 

Perhaps you would like a broader assessment from a fresh perspective on how to take your business to the next level. In this case, we would spend time with you and your team to see where you are and how your business fits into your community and how you compare with your competition. Then we suggest options to help you get where you want to be.

Or maybe you are opening a new space or expanding to a new location. We can help assemble the business plan and initial operating budget, work with you and your architect to design the space, source supplies and talent and so much more. In short, we can support you as your vision comes to life.

A few of the services we offer are:
  • Project presentation decks
  • Functional space design
  • Business plans
  • Openings
  • Competitive analysis
  • Budgeting--startup expense, revenue, operational expense, payroll, FF&E, supply levels
  • Profitability analysis
  • Guest experience training
  • Protocol training and development
  • Operational streamlining
  • Sourcing/purchasing supplies
  • Menu development
  • Programming
  • Green initiatives
  • Technology implementation and training
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